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How to Choose Paper Towel Dispensers

Customer Experience + Traffic Flow + Space + Cost

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A conveniently located and readily available paper towel dispenser makes all the difference in the world. It’s one of the last touch points in a restroom before re-entering the workplace, restaurant, school campus or any other public space.

You shouldn’t have to resort to using your clothes to dry off your hands or even worse shake off the excess water onto the floor creating a potential slip and fall hazard. Choosing the right paper towel dispenser for your facility helps maintain the health of your building occupants through proper hand hygiene.

4 Key Factors to Consider When Choosing a Towel Dispenser


Traffic Flow

High foot traffic flows include facilities like airports, arenas, and stadiums, whereas low-to-medium traffic flows include offices, retail stores, and schools. HRT systems are recommended for high traffic flows due to their large towel capacity and controlled dispensing options. 


Customer Experience

If you are presenting a higher-end customer experience, there are stainless steel, multi-fold towel, and electronic touch-free options. If you’re operating on a more economical budget, there are plastic wall-mounted dispensers or mechanical touch-free hand roll dispensers.



For a user-friendly restroom experience, you want to strategically place your towel dispensers in a way that makes it easy for your guests to move around your space. Is your space best suited to a counter, wall-mounted or recessed style dispenser? Are the dispensers within ideal proximity to sinks? Is your dispenser selection and set-up ADA-compliant?



The quality and consumption level of towel refills and maintenance of the unit are the main contributing factors to overall dispenser cost. For a low-cost option, we recommend the mechanical HRT dispenser with its controlled usage feature you will have reduced waste meaning more cost savings!





Hard Roll Towels (HRT)

Mechanical (lever)
Mechanical Touch-Free


Folded Towels

Countertop and

Want to Learn About KleenLine® No-Touch Roll Towel System?


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Choosing the right paper towel dispenser for your facility is a simple yet effective way to put the health and safety of your building occupants first. This quick overview of dispenser types and the four factors to take into consideration while selecting a dispenser will serve as helpful guides for you and your facility team. 

If you are looking for more information or would like to get in touch with us, fill out the form below and connect with one of our BradyPLUS account consultants today.


Step 1: WASH

With KleenLine Foam Handwash Dispensing Systems. 

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Step 2: Dry

With Electronic No-Touch Towel Dispenser.

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Step 3: Sanitize

With PURELL® Advanced Hand Sanitizer.

Learn More


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